Delivery & Returns

Delivery Times

Our delivery time frame is usually 3-10 working days from the next working day of your order (excluding Bank Holidays). This is an estimate and instances such as stock shortages and delivery delays may affect the claimed delivery time. We do not process orders over bank holidays however please contact us to see if there is anything we can do for you. We urge you not to book any tradesman before receiving delivery as we cannot take any liability for costs incurred due to delays. Our aim is to get your items to you as quick as possible. If you think the delivery cost is too high please contact us at enquiries@golita.co.uk and we will do our best to accommodate.

Pallet charges are based off delivery to England. Scotland, Northern Ireland and Isles may incur additional charges, we will contact you if this is the case. We have added a list below with some of the postcodes which may incur an additional charge. Alternatively, contact us to find out more. 

Returns Policy

We have a 14-day return policy from the day your item is delivered.

Items must be in a new, unused and resaleable condition including any packaging.

Any damaged goods including packaging will incur a minimum restocking fee of 10%.

If the item has not been dispatched to us within the 14-day period, the refund will be at our own discretion.

For safety reasons boilers and electrical goods cannot be returned if opened.

A restocking fee could apply for large goods. Please contact us for more information.

If you would like to return your item then please get in contact with us here. We will send you a returns number with the relevant instructions.

All unwanted items will need to be returned at your own cost using a tracked service.

Postcodes which may incur an additional charge/delivery delays

DD, PH1-16
AB10-16,21-25,30 & 39
FK
BT 1-17, 36-39, 41
REST OF BT
DUBLIN
REST OF EIRE
PH17-26
AB31-38,41-45,51-56, IV1-28,30-32,36, 53-54
PH30-41,49-50
KW1-14
PO30-41
PA21-41
KA27-28
IM, PH42-44
ZE
GY,(GY9-10 (POA), JE, PA20,42-49,60-78,80
IV40-49, 51-52, 55-56 & 63, KW15-17
HS